-Opportunity within a company with a solid track record of performance

-Leadership Role

-Fantastic work culture

Our client is looking for another member. If you have a minimum 1 year of experience in managing Customer support, our doors are open for you!

We manufacture custom-built PCs as per the user's purpose and we ensure to provide them a peaceful experience. Our users will be able to get post-sales support as well and can focus their energy and time doing their tasks rather than fixing something with which they aren't familiar. Our client is a custom PC manufacturer with Pan India e-commerce operations. We would like to make computers as per your specific purpose and need. Our client creates a platform where you can easily be able to configure your own well-optimized computer according to your selected application. Our team makes sure to provide a hassle-free experience and also offer post-sales support as well.

The Job

Your Responsibilities will include :

- Interact with customers via Calls and resolve their queries

- Maintaining a positive, empathetic and professional attitude toward customers at all times.

- Responding promptly to customer inquiries.

- Communicating with customers through various channels.

- Acknowledging and resolving customer complaints.

- Ensure customer satisfaction and provide professional customer support.

- Follow company process accurately and efficiently.

Ideal Candidate :

Skills Required :

Total work : 1 year (Required)

Customer service : 1 year (Required)

- Proven Work Experience of 1 year in Customer Support.

Education Qualification - Any graduate.

- Excellent communication skills

- Fluent in English and Tamil in order to be able to effectively liaise with stakeholders in the region.

- Proactive and self-sufficient individual who is action-oriented, solutions focused.

- Reliably commute or planning to relocate before starting work (Required)

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.