Freelancer Consultant at Argol.in
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Executive - Customer Support - HVAC (1-3 yrs)
Position : Customer Support Executive
Location : Bhubaneswar (Nayapalli)
Salary : 15-20k
Please find the requirement details :
Job Description :
- To identify customer problems and advising on the solution.
- Logging and keeping records of customer/employee queries.
- Analysis call logs so you can spot common trends and underlying problems.
- Voice process (inbound/outbound )
- Must have excellent communication skills.
Required Skills :
- Ability to deal with difficult callers.
- Logical Thinker.
- Good analytical and problem-solving skills.
- Up-to-date technical knowledge.
- Good interpersonal and customer care skills.
No.of working days : 06
Shift : Day Shift only
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