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11/11 Khushi Jain
Customer Success Executive at Aspiring Brands Private Limited

Views:55 Applications:26 Rec. Actions:Recruiter Actions:22

Executive - Customer Support - Fashion (1-3 yrs)

Gurgaon/Gurugram Job Code: 351427

We are seeking a dynamic and customer-centric individual to join our team as a Customer Success Executive. This position offers an exciting opportunity to work with a leading brand in the industry.

Responsibilities :

- Engage with customers via phone, chat and email to provide outstanding support and ensure their success with our products and services.

- Serve as the primary point of contact for customer inquiries, requests, and issues, resolving them promptly and efficiently.

- Proactively seek customer feedback and provide insights to internal teams to drive product improvements.

Requirements :

- Bachelor's degree in Business Administration, Marketing, or any related field.

- 1 to 3 years of proven experience in customer success or support.

- Excellent communication skills in both English and Hindi.

- Strong problem-solving and decision-making abilities, with a keen attention to detail.

- Experience in the clothing or fashion industry is a plus.

Attributes :

- Ability to thrive in a fast-paced environment and manage multiple priorities effectively.

- Self-motivated with a proactive approach to identifying and resolving customer issues.

- Adaptability and willingness to learn new technologies and processes.

Benefits :

- Competitive salary and performance-based incentives.

- Opportunities for career growth and professional development in a rapidly expanding company.

Location : Gurugram, India

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