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03/09 Priyanka Rane
HR Consultant at SSV HR Services

Views:56 Applications:16 Rec. Actions:Recruiter Actions:6

Executive - Customer Support - eCommerce (1-7 yrs)

Mumbai/Navi Mumbai/Thane Job Code: 175021

Urgent Hiring - Work from HOME

HSC / Any Graduate

Excellent communication skills

1 Year - 4 Years in Any call center or e-commerce company

Profile :

- Handle inbound/outbound voice calls and handle the end to end email support.

- Respond promptly to customer inquiries /Blog/reviews

- Provide accurate, valid and complete information by using the right methods.

- Handle and resolve customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

- Build sustainable relationship of trust through open and interactive communication

- Follow communication procedures, guidelines and policies

- Communicate and coordinate with internal departments

- Identify and assess customers- needs to achieve satisfaction

- Take the extra mile to engage customers

- Fixed DAY shift

Salary : 3 Lac + Attractive Incentives

Contact or whatsapp Priyanka on 8879437943

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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