HR Recruiter at Nexplace Info Pvt Ltd
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Executive - Customer Support - eCommerce (0-4 yrs)
Job Description:
1. Manage large amounts of incoming calls
2. Generate sales leads
3. Identify and assess customers- needs to achieve satisfaction
4. Build sustainable relationships and trust with customer accounts through open and interactive communication
5. Provide accurate, valid and complete information by using the right methods/tools
6. Meet personal/customer service team sales targets and call handling quotas
7. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
We are Hiring for Customer support
Qualification : Any degree
Experience : 0 to 4 years
Salary : Take home
19 k (fresher)
21 k (Experience)
Bonus : 4 k
Process : Flipkart
Location : Bangalore
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