Associate Recruiter at TalentAid Placements
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Executive - Customer Support - Chat Process - Gems & Jewellery (0-3 yrs)
Chat Process Executive
Location : Bangalore - Mahadevpura
Interview : Walk-in
Job Designation : Customer Support Associate - Non Voice
Shifts : Rotational Shifts Week Off : 2 week Off
Candidate requirement :
- Excellent communication skills in English
- Good Typing speed
- Atleast 6 months experience in Customer Service
CTC Offered : 2LPA - 4LPA
Job Details :
- Manage incoming chats to achieve Sales/metrics
- Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer queries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Follow communication procedures, guidelines and policies
- Go the extra mile to engage customers
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
