28/09
Yashaswi
HR at Black & White Business Solutions
HR at Black & White Business Solutions
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Executive - Customer Support - BPO (1-4 yrs)
BPO Customer Support Executive
Roles and Responsibilities :
- Respond to customer queries in a timely and accurate way, via phone, email or chat
- Identify customer needs and help customers use specific features
- Update our internal databases with information about technical issues and useful discussions with customers
- Share feature requests and effective workarounds with team members.
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved
- Gather customer feedback and share with our Product, Sales and Marketing teams
Criteria :
- Any Graduate with Good communication & Excellent English Fluency.
- 10+2 Educated candidates can also apply
- Experience with 1 year in International Voice will be add on.
- Candidates who have experience in International BPO in inbound or outbound process is eligible
For Any Queries Call Or WhatsApp Yashaswi At 8095022887
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