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27/04 Anjali Singh
Recruiter at Freelancer

Views:19 Applications:8 Rec. Actions:Recruiter Actions:2

Executive - Customer Support - BPO (0-6 yrs)

Gurgaon/Gurugram Job Code: 72499

- Managing incoming calls and customer service inquiries

- Identifying and assessing customers needs to achieve satisfaction

- Build sustainable relationships and trust with customer accounts through open and interactive communication

- Provide accurate, valid and complete information by using the right methods/tools

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

- Keep records of customer interactions, process customer accounts and file documents

- Follow communication procedures, guidelines and policies

- Take the extra mile to engage customers

- Incentives

- PF & ESIC

Anjali : 7983607563

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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