HR Recruiter at First Step First
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Executive - Customer Support - BPO (0-4 yrs)
Competencies and Skills Required
Good communications skills in both Hindi and English
Ability to listen and active problem solving skills
Good interpersonal skills
Ability to handle pressure
Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
Follow up to ensure that appropriate actions were taken on customers' requests.
Refer unresolved customer grievances or special requests to designated departments for further investigation.
Age limit- 18 to 35 years
salary: For freshers: 1.5 to 1.7 LPA, for experienced: Negotiable
Qualification required: Intermediate/ Undergraduation/Graduation/Post graduation
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
