Central Hiring Head at Sana Search International
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Executive - Customer Support - BPO (0-3 yrs)
Great opportunity to work with Top Brand International MNC as a Customer support executives
, We are hiring for Fresher & Experienced candidates for Inbound & Outbound Voice Processes- Gurgaon Location. Total no of Vacancies-
Roles and Responsibilities :
- Customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Desired Candidate Profile :
- Strong phone contact handling skills and active listening Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively To schedule your Interview Please contact HR
Eligibility Criteria:
1. Good Communication Skills in English
2. Experienced and also Freshers are Welcome
3. Dayshift for Female and Male
4. Salary upto 35k CTC/Months + Lucrative Benefits
5. Qualification- Graduate OR U.G Fresher/ Experience can Apply Excellent Comskill is Mandatory
6. Age limit:Max 30
Duty & Responsibility:
- Having Good Communication Skills in English.
- Who Can Maintain a Relationship with Customers.
Eligibility :
- High School/ Under Graduate/Any Graduates/B Tech/ Dropouts
- Age Limit : 18-35
Benefits:
- Huge Incentives.
- Good Working Environment.
- Fixed Working Hours.(8 Hours Shift)
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