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11/12 Thenmozhi
Recruiter at Recruite Daddy.in

Views:14 Applications:5 Rec. Actions:Recruiter Actions:0

Executive - Customer Support - BPO (0-2 yrs)

Bhopal/MP Job Code: 303430

- Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility.


- Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients.


- Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough Gather and analyse client data to identify possible products or services to recommend to management.


- Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution.


- Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary

- Inbound process, answering messages, responding to customers questions & assisting with customer issues on chat

Job Location : bhopal

Job role : Chat process/call process

- Work from office

- Walk in interview

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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