Recruiter at Aadvi Tech Solutions
Views:70 Applications:13 Rec. Actions:Recruiter Actions:8
Executive - Customer Support - BPO (0-1 yrs)
- The associate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of the customer.
- Accountable for rendering useful administrative support to other members of the customer care team.
- He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
- Responsibility of monitoring Call tracking for responses from the administrative team so call returns are done in a timely fashion.
- His responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let the participant know inquiry is still being researched.
- He will be liable to answer participant questions, as well as question participants to obtain a full understanding of what information is being requested.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
