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Executive - Customer Support - BPO (0-1 yrs)
Job Title : Customer Support Executive
Roles and responsibilities :
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers' requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
Qualifications:
- Good communications skills.
- Ability to listen and active problem solving skills.
- Experienced/Fresher
Languages : English & Hindi
Salary : 1.7 lpa to 2.2 lpa
Location : Bhubaneswar
Job Type : Full-time
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
