Human Resource Executive at Kaam
Views:28 Applications:22 Rec. Actions:Recruiter Actions:9
Executive - Customer Support (1-5 yrs)
Job Responsibilities:
- Make out calls for Customer engagement.
- Solve technical concerns of customers and route them to proper channel.
- Communication of closures of customers issues.
- Taking additional responsibility of mentoring and coaching new agents
- Monitoring team performance and handling escalations
- Working on areas of development along with team manager.
- Ensure 100% Schedule adherence
- Graduation is mandatory
- Candidates having experience into Customer Service must only apply
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
