Executive - Customer Support (1-3 yrs)
Job Description :
We are seeking a highly skilled and enthusiastic Customer Support Representative to join our team at Startek. As a Customer Support Representative, you will be responsible for providing exceptional customer service, resolving customer queries, and ensuring customer satisfaction.
Key Responsibilities :
- Handle customer inquiries and resolve issues via phone, email, or chat
- Provide accurate and timely information to customers
- Resolve customer complaints and concerns in a professional and courteous manner
- Meet and exceed customer satisfaction targets
- Collaborate with internal teams to resolve customer issues
- Maintain accurate records of customer interactions
Requirements :
- Any graduate with 1 year of experience in customer support
- Fluent in Hindi and English (Versant Level 4)
- Excellent communication and problem-solving skills
- Ability to work in rotational shifts
- Strong computer skills and familiarity with software applications
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
