Executive - Customer Support (1-3 yrs)
Job Description :
Altruist Company is looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives. We are seeking candidates with proficiency in multiple languages to provide excellent customer service and support to our diverse clientele.
Key Responsibilities :
- Handle customer queries and complaints via phone, email, and chat.
- Provide accurate information and resolve customer issues promptly.
- Maintain a positive and professional attitude toward customers.
- Update customer records in the system and keep accurate notes of interactions.
- Collaborate with team members to ensure consistent and high-quality customer service.
Requirements :
- Languages : Proficiency in English and Hindi.
- Undergraduate degree or graduate.
- Basic computer skills and familiarity with MS Office.
- Strong communication and interpersonal skills.
- Ability to manage time effectively and handle multiple tasks.
- Willingness to work in a team-oriented environment.
- Immediate Joiner
Benefits :
- Opportunities for growth and career advancement.
- Friendly and supportive work environment.
- Regular training and development sessions.
