Talent Acquisition Executive at SutraHR
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Executive - Customer Support (1-3 yrs)
Seeking a highly motivated Customer Support executive to join our team. The ideal candidate will be responsible for making outbound calls to leads generated via online channels, qualifying those leads as per given criteria, and ensuring a 1 st meeting for Design team.
- The job also involves attending to and addressing inbound queries from prospective customers and in case of a fitment, ensuring a 1 st meeting for Design team.
- The candidate will be accountable for working towards meeting assigned targets in terms of daily, weekly & monthly calls made, leads qualified, and 1st Meetings done for the Design team.
- The candidate will manage and maintain a pipeline of interested prospects, churn non-contactable leads, follow up with prospects, thus ensuring every interested customer is spoken to, and details shared, pertaining to customer queries.
Working Days: Mon-Fri (2nd and 4th Sat off)
Headquarters: B, 501/502, Everest House, Suren Rd, Gundavali/Western Express Highway Metro Station, Andheri East, Mumbai, Maharashtra 400093
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