HR Manager at ONB Technologies
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Executive - Customer Support (1-2 yrs)
Mandatory Skills :
- Should have worked as an Executive
- Support for at least 1 year preferably in the automobile domain.
- Should be a local candidate from Delhi only.
- Should be knowing the regional language - Hindi
What Is The Job About ?
- This role involves answering the service questions, suggesting information about the services and fulfils needs to ensure customer & employees satisfaction.
- Resolve service problem by clarifying the complaints, determining the cause of the problem, suggesting the best possible solution within the time limit
- Manage large amount of Incoming calls
- Build sustainable relationship of trust through open and interactive communication
- Follow communication procedure, guidelines and polices
- Document and maintain record of each and every customer interaction
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
