Talent Acquisition at Zyoin
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Executive - Customer Support (0-4 yrs)
Customer Support Executive
- We are hiring for the position of Customer Support Executive with one of the leading organization for Bangalore location.
1. Handle customer queries and complaints via various channels
2. Approach and resolve the queries and issues with a customer-centric attitude
3. Offer exceptional customer experience and delight
4. Adhere to the set SLA and TAT
5. Achieve a high customer satisfaction score (CSAT)
6. Demonstrate the right attitude with the right tonality in all customer interactions
7. Help to analyze and build processes.
What We Are Looking For :
1. Any UG degree
2. Proficient in English and Hindi
2. Excellent interpersonal skills
3. Exceptional communication skills on multiple mediums (Chat, email, phone)
4. A quick learner
5. Ability to multi-task and make decisions under pressure and time constraints
6. Only Male candidates.
Few points to note :
- Our customer support is a 24x7 operation
- Looking for male candidates
- No cab services offered
- Candidates will have to be comfortable with rotational shifts
- 6 days working with rotational day-off
- English and Hindi are mandatory. Other languages are a bonus.
If you would like to explore the opportunity, please share your updated cv or please connect on 8989547733.
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