Executive - Customer Support (0-3 yrs)
Position Title : Customer Support Executive
Exp : Fresher
Location : Jaipur
Working Mode : Onsite
Primary Skill : Hindi and English language Mandatory, Finance Knowledge
Good to have : Excellent Communication skills
Qualification : BCom, BBA, BBM, BA, B.Sc, MBA/PGDM
Roles and Responsibilities :
- Provide technical support and ad-hoc training to customers who use the company's product, replying to inbound queries.
- Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
- Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
- Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention.
