14/11
Vaishali Chopda
Recruiter at Karyarth Consultant
Recruiter at Karyarth Consultant
Views:12 Applications:9 Rec. Actions:Recruiter Actions:8
Executive - Customer Support (0-3 yrs)
Process Details :
- Take ownership of customer issues.
- Troubleshoot problems and drive resolutions.
- Escalate unresolved issues to relevant internal teams.
- Collect prompt and accurate customer feedback.
- Document knowledge as solution articles.
- Master the use of a help desk software.
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