Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Customer Support (0-2 yrs)
-Attractive Salary & Benefits
-Opportunity to make a positive impact
-A role that offers a breadth of learning opportunities
Our client build next-gen ERP solutions that power businesses in healthcare, pharma, FMCG, distribution, and retail. With 25+ years of expertise and a 3,500+ client base
The Job
Our client is hiring a Customer Support Executive to assist clients with software-related queries, accounting, and GST. This role also includes training customers on Medica Ultimate to ensure smooth adoption and usage.
Key Responsibilities:
Client Assistance - Provide step-by-step guidance to resolve software, accounting, and GST-related queries.
Software Training - Conduct hands-on training to help users understand and maximize Medica Ultimate's features.
Collaboration & Learning - Work with the technical team to stay updated on new software enhancements.
Ideal Candidate
Who Can Apply?
Education: Commerce graduate preferred. (Freshers with accounting & GST knowledge are welcome!)
Alternative Eligibility: 12th pass with experience in customer support (preferably software-related).
Skills Required:
- Strong communication & problem-solving skills.
- Basic accounting & GST knowledge.
- Familiarity with remote support tools (e.g., Anydesk, TeamViewer) is a plus. (Optional)
