Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Customer Support (0-2 yrs)
-Opportunity within a company with a solid track record of performance
-Join a market leader within Consumer Internet / D2C
-Work alongside & learn from best in class talent
Our client facilitates cross border eCommerce internationally. Cross borders virtually with Our client and shop within a variety of products exclusively from our worldwide markets.
The Job
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Candidate
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong team player who can manage multiple stakeholders
- You possess strong analytical skills and are comfortable dealing with numerical data
- You pay strong attention to detail and deliver work that is of a high standard
