Consultant at Moneylicious Investments And Consulting Services
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Executive - Customer Support (0-2 yrs)
Responsibilities :
- Provide technical support and ad-hoc training to customers who use the company's product, replying to inbound queries.
- Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
- Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
- Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred.
Qualification :
- Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
- 50% cutoff - 10th, 12th and Graduation.
- No backlogs and Gap years during education
- Must be fluent in English and Hind
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