HR at Kashvi Enterprises
Views:26 Applications:12 Rec. Actions:Recruiter Actions:1
Executive - Customer Support (0-2 yrs)
- Greet and assist customers as they shop for new products
- Suggest applicable and relevant upsells to help customers walk out the door with everything they need
- Meet weekly, monthly and quarterly sales quotas
- Learn how products work and how to troubleshoot issues with customers
- Prepare and submit weekly sales reports to management
- Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
- Update customer information in the customer service database during and after each call
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
- Impact the company's bottom line by problem solving and turning frustrated clients into repeat customers
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
