Senior Talent Acquisition Specialist at Refier
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Executive - Customer Support (0-2 yrs)
Key responsibilities :
1. Manage large amounts of incoming phone calls, identify and assess customers' needs to achieve satisfaction
2. Build sustainable relationships and trust with customer accounts through open and interactive communication
3. Provide accurate, valid, and complete information by using the right methods
4. Meet customer service team call handling quotas
5. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
6. Follow communication procedures, guidelines, and policies
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
