Talent Acquisition Executive at Futurerole Inc
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Executive - Customer Support (0-1 yrs)
Job Description:-
We are looking for a dynamic and customer-oriented individual to join our team as a Customer Support Executive. The candidate will be responsible for handling customer queries and complaints, providing timely solutions, and ensuring a high level of customer satisfaction.
Key Responsibilities:-
- Handle customer inquiries via phone, email, or chat.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Resolve customer complaints by identifying issues and determining the best solution.
- Follow communication procedures, guidelines, and policies.
- Keep records of customer interactions and transactions.
Skills Required:-
- Excellent communication skills in English and Hindi.
- Ability to handle customer queries with patience and professionalism.
- Good problem-solving skills.
- Basic computer knowledge.
