Executive - Customer Support (0-1 yrs)
Customer Support Executive (Voice and Chat Process)
- Blended Process
- Preferred (English)
- Job type : Full-time
- Experience: (0-0.6)/ Freshers can also apply
- English (required)
Roles and responsibilities:
- Provide accurate information about products, services, pricing, and promotions.
- Assist customers with order placement, tracking, cancellations, and returns.
- Resolve customer complaints and issues effectively and efficiently, aiming for first-contact resolution whenever possible.
Requirements:
- 12th/any Graduate
- Good Communication skills preferred
- Good typing speed.
- Positive attitude towards customer handling
- Problem solving skills
- Experience required min 6 months and above.
- Prefer candidate who has a chat and voice support experience.
We are also accepting applications for this profile from customer care executive, customer support executive, customer care representative, customer support specialist
Exp- fresher - 1 year