Talent Acquisition Specialist at Growinity Solutions LLP
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Executive - Customer Support (0-1 yrs)
Role - Customer Support Executive
UK Voice - Inbound Sales, Retention, Collections
Company Name: Tech Mahindra
Location: Work From Home (WFH)
Note: First 3 months of training will be conducted at the Pune office (WFO - Training)
Roles & Responsibilities:
- Inbound Sales: Handle inbound calls, promote products, and convert inquiries into sales.
- Retention: Manage customer accounts, resolve issues, and retain customers.
- Collections: Communicate with customers to collect payments and address concerns.
Eligibility Criteria:
- Qualification: Graduate or Undergraduate.
- Experience: Minimum 6 months of international experience in a BPO.
- Communication: Excellent verbal and written communication skills in English.
- Availability: Immediate joining.
Key Details:
- Shifts: UK Rotational Shifts.
- Off Days: Two consecutive weekly offs.
- Salary: Up to 4.50 LPA (30,000 in-hand per month).
- Transport: Transport facility available.
Training:
- The first 3 months of training will be office-based. Post-training, employees will transition to working from home (WFH).
Interview Process:
1. HR Round (Virtual)
2. VNA Round (Virtual)
3. Operations Round (Virtual)
