Executive - Customer Support (0-1 yrs)
Position Title : Customer Support Executive
CTC : 2.75LPA- 3LPA
Exp : Fresher
Location : Bangalore, Mumbai, Jaipur
Working Mode : Onsite
Primary Skill : Finance Knowledge
Good to have : Excellent Communication skills
Qualification : BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM
Roles and Responsibilities :
- Provide technical support and ad-hoc training to customers who use the company's product, replying to inbound queries.
- Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
- Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
- Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
