Business Support Manager at Snaphunt Pte. Ltd.
Views:39 Applications:18 Rec. Actions:Recruiter Actions:11
Executive - Customer Support (0-1 yrs)
- Opportunity to make a positive impact
- Work within a company with a solid track record of success
- Great work environment
Our Client is licensed to issue Digital Signature Certificates. We provide Digital Signature Certificate(DSC) and solutions related to digital signing. Digital Signatures are a statutory requirement for many government applications today.
The Job
Roles and Responsibilities :
- Update and maintain customer information in the database.
- Provide customers with all the information that they require.
- Keep track of customer accounts by recording their account information and the issues they have reported.
- Handle customer complaints actively and ensure their resolution on time.
- Review customer accounts for any changes.
- Resolve customer complaints on time and ensure the quality of services is maintained.
- Handle changes in policies of the company and explain them to the customer.
Ideal Candidate :
Key Skills:
- Must know anyone languages- Telugu, Malayalam, Tamil, Kannada
- 0-2 years experience in customer handling.
- Freshers can also apply.
- Basic Computer knowledge.
- Should be a team player.
- Must be knowing Hindi/English as an alternative language.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
