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26/08 Swetha
Senior Human Resources at Korvage Information Technology

Views:107 Applications:45 Rec. Actions:Recruiter Actions:0

Executive - Customer Supoort (1-3 yrs)

Bangalore Job Code: 341195

Key Responsibilities:

- Provide excellent customer service and support to our clients regarding products/services.

- Respond promptly to customer inquiries through various channels including phone, email, and chat.

- Acknowledge and resolve customer complaints effectively and efficiently.

- Identify and escalate priority issues per client specifications.

- Maintain accurate records of customer interactions and transactions.

- Follow communication procedures, guidelines, and policies.

- Ensure customer satisfaction and provide professional customer support.

Desired Candidate Profile:

- 1 to 3 years of prior customer support experience.

- Excellent verbal and written communications skills

- Strong phone presence and experience dialing dozens of calls per day.

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