Executive - Customer Success - SaaS (1-3 yrs)
Customer Success Executive
Experience: 1- 3 Years
Location: Chennai
Must-Have:
- 1 to 3 years of experience in Customer Success/Service roles or Cloud Renewal Sales, demonstrating the ability to establish and cultivate successful customer relationships.
- Exceptional communication and presentation skills, enabling effective interaction with customers and stakeholders.
- Proficiency in managing complex account situations and leading resolution efforts, fostering mutual success and long-term partnerships.
- Strong consulting skills, with a proven track record of acting as a trusted advisor to clients or stakeholders, driving tangible business value.
- A genuine passion for customer success, particularly within the context of SaaS products -related to MarTech and SalesTech.
- Self-motivated, team-oriented, and dedicated to surpassing client expectations.
- Demonstrated ability to prioritize tasks, handle multiple responsibilities simultaneously, and thrive in high-pressure environments.
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