Senior Manager Talent Acquisition at Global Talent Corner
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Executive - Customer Success/Customer Service/Customer Excellence (1-3 yrs)
Customer Success Executives - (Customer Service/ Customer Excellence)
Position Objectives: Provide application and service support for customers in Australia
Job Description and Responsibilities:
- Manage incoming calls and emails and handle appropriate follow-up calls and emails
- Analyze customer data to improve customer experience.
- Create and manage help topics and documentations.
- Minimize the customer churn rate
- Respond to customer queries via live chat and email.
Qualification and Skills:
- You have at least 1 year experience within a Customer Success or Customer Service role, ideally within the FMCG/Delivery industry.
- You are very fluent in English (Spoken and Written)
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are highly goal driven and work well in fast paced environments
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
