HR at Kumudu Software Solutions
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Executive - Customer Success (1-4 yrs)
Roles and responsibility
- Conduct on-site visits to client locations to facilitate module training and implementation
- Provide training to clients on our inventory software modules through online or offline.
- Collaborate with clients to implement software modules.
- Conduct thorough bug testing and troubleshooting.
- Maintain comprehensive records and reports related to client interactions and support activities.
- Provide timely and effective resolutions to client inquiries
Skills required
- 1-2 years' experience
- Customer-facing experience
- Willing to travel ,Hard working
- Good Knowledge on tally, accounting ,inventory
- Excellent problem-solving abilities and a customer-focused mind-set.
- Good communication ,Any one south Indian language
- Any degree preferably B.com
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