HR Executive at Right Track Corporate Service
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Executive - Customer Service - Voice Process - BPO (1-7 yrs)
We are hiring for International Voice process
Skills: candidates should have experience in
#international voice process, #inbound experience, #excellent communication skills
Customer Service Executive
Location : Bangalore
Qualification : Graduation | HSC
Mandatory Languages : English & Hindi/Regional
Role and Responsibility :
- Inbound calling for customer service.
- Identify and assess customers- needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts.
- Follow communication procedures, guidelines and policies.
Experience : Minimum 6 months
Salary : 4.50 lacks
Working days : 5 days
Interested candidates contact below number 9945250700
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