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10/07 Priyanka Rane
HR Consultant at SSV HR Services

Views:108 Applications:43 Rec. Actions:Recruiter Actions:7

Executive - Customer Service - Voice & Chat Process - eCommerce (1-5 yrs)

Mumbai/Navi Mumbai/Thane Job Code: 166502

WORK FROM HOME

Industry : E-commerce

Profile: Customer Service Executive

Qualification: HSC / Any Graduate / Post Graduate

Male or Female both can apply

Good Communication Skills

At least 1 year of experience in Customer Service ( Voice )

Laptop will be given by the company

Role and Responsibility:

- Answer incoming calls and reverting customer on social media platform in an efficient manner

- Identify customer questions, concerns, and overall needs

- Provide accurate answers and solutions to customer queries

- Address customer complaints in a compassionate and patient manner

- Develop professional relationships with ongoing customers through excellent customer service

- Follow-up with callers on complaint and/or question resolution status

- Follow company communication procedures, policies, and guidelines at all times

- Perform each duty above with our customers- satisfaction as the number one prior


FIXED DAY SHIFT

Contact or Whatsapp Priyanka on 8879437943

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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