HR Consultant at SSV HR Services
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Executive - Customer Service - Voice & Chat Process - eCommerce (1-5 yrs)
WORK FROM HOME
Industry : E-commerce
Profile: Customer Service Executive
Qualification: HSC / Any Graduate / Post Graduate
Male or Female both can apply
Good Communication Skills
At least 1 year of experience in Customer Service ( Voice )
Laptop will be given by the company
Role and Responsibility:
- Answer incoming calls and reverting customer on social media platform in an efficient manner
- Identify customer questions, concerns, and overall needs
- Provide accurate answers and solutions to customer queries
- Address customer complaints in a compassionate and patient manner
- Develop professional relationships with ongoing customers through excellent customer service
- Follow-up with callers on complaint and/or question resolution status
- Follow company communication procedures, policies, and guidelines at all times
- Perform each duty above with our customers- satisfaction as the number one prior
FIXED DAY SHIFT
Contact or Whatsapp Priyanka on 8879437943
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