HR Consultant at Enrolsy Pvt. Ltd.
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Executive - Customer Service - US International Process (1-5 yrs)
Urgent hiring in US International Process
Profile : Customer Service Executive
Qualification : HSC / Any Graduate
- Excellent Communication Skills
- Should have at least 6 months of any International Voice experience
- Should be flexible to work in Night Shift
Job Profile :
- Handle many inbound and outbound calls to customers and clients.
- Identify the needs of customers, resolve issues, and provide solutions.
- Upsell other products wherever possible.
- Ensure you follow the customer service script provided by the company for uniformity.
- Also, be well-read on company policies and the website for FAQs or policy related answers.
- Maintain good customer relations.
- Meet personal targets and work towards meeting team targets.
- Maintain records of the conversations with the customer and analyze the data.
- Write and submit timely reports on performance, targets, and customer queries.
Shift Time : 8 PM - 5 AM
Week Off : Saturday - Sunday fixed Off
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
