We have urgent opening for customer service executive into Transportation & logistic company :

- Male or female

- Fresher or experience into calling

- Work From Home Job

- Opening for Customer Service Representative

- Online Training Provided

Candidates whose Mother tongue is Marathi, tamil, kannada, telugu, Gujarati should be scheduled for the interview. Candidates whose mother tongue is not Marathi, tamil, kannada, telugu, Gujarati will not be considered.

Location: Mumbai, Bangalore, Hyderabad, Chennai.

- Rotational Shifts from morning 7: 00 am - 11:00 pm.

- Work From Home Module - Candidates ready to attend training and attend calls for 9 hours should only be scheduled.

- Looking for candidates from mumbai location.

- 2 week offs in a week - If in peak time & peak season if the call volume increases, One week off will be canceled & the employee will get one day pay.

- Laptop / Computer & WIFI connection is mandatory.

- Candidates with proper documents will only be considered, Hike on the salaries will be given as per the previous in hand salary.

JD for Customer Service Representative :

- Educating the customers to use The Porter's service following a prepared sales pitch to give information and value proposition of our service.

- Day shift support to assign logistic vehicles to desired clients given their request.

- Database entry and management

- Determine requirements by working with customers

- Resolves customer query / Complaints / problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

- Acting as a direct contact between the company and its existing and potential markets

- Updates job knowledge by participating in educational opportunities.

- Sells additional services by recognizing opportunities to up-sell accounts; explaining new features

- Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.