Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Customer Service - Telecom (1-3 yrs)
- Join a market leader within Telecommunications
- Opportunity to make a positive impact
- Flexible working options
The Job
Your Responsibilities will include :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Candidate
Skills Required :
- You have at least 1 year experience within a Customer Service or Tele sales role, ideally within the telecommunications industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong team player who can manage multiple stakeholders
- You are adaptable and thrive in changing environments
- You possess strong analytical skills and are comfortable dealing with numerical data
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