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15/11 Gayatri Phunguskar
HR Recruiter at WeHire Talent Solutions

Views:133 Applications:29 Rec. Actions:Recruiter Actions:18

Executive - Customer Service - Telecom (0-22 yrs)

Mumbai Job Code: 243379

- We hire Talent Solutions is hiring for a leading UK-based Telecom Company

Process : Customer Service (Voice)


Shifts : 11am IST - 4:30am IST (9-hour shift, shift timings will be decided on the basis of roster) and rotational week-offs


Qualifications : Graduate or HSC + 6 months of International Voice Customer Service experience


Age : 18 - 40 years


Salary : 18k - 38k per month (depending on the interview and experience)


Office Location : Vikhroli


Date of Joining : Every Monday and Thursday of January 2023

Daily Roles and Responsibilities include :

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.


- Keep records of customer interactions, process customer accounts and file documents.


- Follow communication procedures, guidelines and policies.


- Take the extra mile to engage customers.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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