Hiring Manager at People First HR
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Executive - Customer Service - Social Media Platform (2-7 yrs)
Minimum Educational Qualification : 10+ 3 / 10+2+3
Minimum Work Experience : 12 months in customer service with voice/chat/email experience
Excellent English written/spoken communication
Shift timings : 6.00 am - 3.00 pm/3.00 pm - 12.00 am/any general 9 hour shift
Weekly Off : Any one day in the week
Age Criteria - Max 30 years
Work Location : Bangalore (WFH for now)
Immediate joining will be preferred
Mandatory with below understanding :
- Understanding of Social media channels
- 1+ years of customer service experience, preferably handling Social media
- Excellent writing skills with attention to grammar and sentence structure
- Ability to provide a positive customer experience in writing and over the phone
- Knowledge of e-commerce
- Adapt the brand voice and communicate with customers over Social channels
- Provide excellent customer service
- Follow up with customers via email and phone as required
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
