Executive - Customer Service - Real Estate (1-5 yrs)
Role: Customer Service Executive
Location: Bangalore
Qualification: Graduation
Mandatory Languages: English & Hindi
Role and Responsibility :
- Inbound calling for customer service.
- Identify and assess customers- needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
CTC : 3,70,000 LPA
Reach us at 8660259809 for any queries
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