Junior HR Executive at LizLyn Careers
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Executive - Customer Service - Premium Coffee Brand (0-2 yrs)
Job Description:
- Respond to customer inquiries across all communication channels.
- Keep up to date with offered products and provide accurate answers to questions related to product features, pricing, and availability.
- Work closely with internal departments to meet customers' needs and resolve complicated issues.
- Help resolve product returns and service/maintenance requests.
- Work with courier partners to respond to shipping inquiries and expedite order deliveries.
- Monitor and analyse customer feedback / reviews and provide suggestions to improve CSAT.
- Keep track of product listings to ensure accurate content across all sales channels (description, images, price, etc.).
- Ensure product content across different sales channels is accurate.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
