Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Customer Service - Personal Care & Cosmetics (0-2 yrs)
-Opportunity within a company with a solid track record of performance
-Join a market leader within Personal Care & Cosmetics
-Opportunity to make a positive impact
Our client is a Middle East Best Fragrance Now in India. From exotic Eau De Parfums to mesmerising Body Mist You name it We have it
The Job
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Candidate
- You have at least 1 year experience within a Customer Service role, ideally within the Personal Care & Cosmetics industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You have working knowledge of communication and problem solving
- You are adaptable and thrive in changing environments
- You are a self-starter and demonstrate a high level of resilience
- You pay strong attention to detail and deliver work that is of a high standard
