- Customer Requirements : Manage and fulfill customer requirements including hotel bookings, transportation, and other land arrangements.

- Supplier Relations : Develop and maintain strong relationships with local suppliers to ensure high-quality service and competitive rates.

- Coordination : Coordinate with travel agents and customers to confirm bookings and resolve any issues promptly.

- Itinerary Planning : Assist in planning and organizing travel itineraries based on customer preferences and requirements.

- Customer Service : Provide excellent customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction.

- Documentation : Handle all necessary documentation related to travel bookings and arrangements.

- Quality Control : Ensure all travel services meet the company's standards and customer expectations.

- Reporting : Provide regular updates and reports on booking status, customer feedback, and operational issues to management.

Requirements :

- Experience : Proven experience in travel operations, particularly in managing hotel bookings and land arrangements for outbound travel.

- Supplier Network : Strong existing relationships with local suppliers in the travel industry.

- Organizational Skills: Excellent organizational and multitasking skills to manage multiple bookings and arrangements simultaneously.

- Communication : Strong verbal and written communication skills.

- Customer Service : Exceptional customer service skills with a proactive approach to resolving issues.

- Attention to Detail : High attention to detail to ensure accuracy in bookings and arrangements.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.