Staffing & Recruitment Consultant at Prime Infosoft
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Executive - Customer Service - Non Voice Process - BPO (1-3 yrs)
- Manage incoming chats to achieve Sales/metrics
- Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer queries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Follow communication procedures, guidelines and policies
- Go the extra mile to engage customers
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
