We are hiring for the role of Customer Service Executive for Hair Care Company.

PFB the Job details:

Brief:

- Salary Package: upto 2.5 Lakhs per annum (Additionally, Good Incentives + PF + Medical Benefits)

- Fresher or Experience: minimum 1 year

- Gender: Females only (with good in Looks)

- Age Bar: upto 30 years

Skills Required:

- Excellent Communication Skills

- Good in Looks

- Good in convincing skills

- High customer centrality

- Adaptable with Team and environment

Job Summary:

- Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival

- Book and confirm appointments via phone and email

- Process transactions (cash and credit cards) and issue receipts

- Offer beverages and chat with clients who are in the waiting area

- Welcome walk-ins, answer questions about services and schedule appointments based on availability

- Inform clients about new services and discounts.

- Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)

- Prepares hair for styling by analyzing hair condition; shampooing and treating hair.

- Conditions hair and scalp by applying treatments.

- Plans desired effect by studying facial features; examining potential styles; conferring with customer; making recommendations.

- Update client records with contact and billing details, appointments and services offered

- Order business cards, brochures and stationery as needed

- To follow prescribed quality parameters.

- Ensure achievement of daily targets.

- Ensure complete awareness of all new and existing products & services.

Please share this information with your friends or colleagues who are looking for the job and are comfortable with the profile.

Please contact Komal Gupta in case of any query on Mobile: 9285100241 or Landline: 0788-4091008

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