HR Consultant at SSV HR Services
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Executive - Customer Service - FMCG (0-5 yrs)
Urgent opening for Customer Service Executive !!!
Only ONE ROUND of an INTERVIEW
Location : Bhandup
Qualification: HSC / Graduate
Freshers are welcome
Excellent Communication Skills ( Verbal and Written )
Any experience will be an added advantage
Job Role:
- Manage incoming phone calls
- Identify and assess customers- needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Shift Time : 10 AM - 7 PM
Salary : 2.40 Lac + Other Benefits + Huge Incentives
Call or Whatsapp Priyanka - 8879437943
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