Executive - Customer Service - FMCG (0-3 yrs)
Hiring with a leading FMCG Company
Profile - CCE
Location - Bangalore
CTC up to 15 k (Good incentive)
Fresher can also apply
Job Description :
- Managing consumer queries come via website /whatsapp/SMS/Calls
- Attend to complaints related to delivery, product or payments etc, resolve within time limit coordinating with the team and respond to consumers
- Tracking timely order delivery, in case of delivery issues coordinate with team to ensure resolution and speak with customer to resolve issues thereof
- Maintain superior customer experience
- Document all enquiries for tracking purposes
- Managing special circumstances and needs based on inquiries.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
